Credit Risk Business Analyst – German Mortgages (m/f/d)

Requirements, Design & Delivery (mortgage credit risk change)

• Elicit, challenge, and document business and data requirements for the intensified and problem loan management phase of the customer lifecycle (including post-origination monitoring, arrears/forbearance, default, workout, and recoveries).
• Convert business needs into clear user stories and acceptance criteria.
• Act as a subject matter expert to ensure processes and systems are fit for purpose and consistent with regulatory requirements such as Definition of Default (DoD), IFRS 9 impairment/staging, and forbearance reporting.
• Analyse business processes and management information to identify gaps and recommend pragmatic improvements.
• Support user acceptance testing and successful implementation of business changes.

Regulatory Alignment (German Mortgages)

• Ensure that regulatory expectations (e.g., MaRisk/KWG) are embedded in business processes, particularly for loan monitoring and workout activities.
• Collaborate with Collections & Recoveries to maintain effective early-intervention timelines and ensure clarity between policy and process, including interactions with external partners.
• Support the implementation of regulatory requirements into the bank’s processes, ensuring timely and accurate identification of defaulted customers and effective portfolio monitoring.

Stakeholder Management & Governance

• Build and maintain effective relationships with key business areas such as Product, Underwriting, Collections & Recoveries, Finance, Legal, and Compliance.
• Facilitate workshops, document decisions, and ensure traceability of business requirements.
• Prepare materials for internal and external reviews, maintain evidence packs, and ensure timely closure of actions with high-quality documentation.

Delivery Outcomes

• Ensure clear and complete business requirements and traceability for mortgage risk change initiatives.
• Operationalise regulatory expectations with measurable and reportable compliance.
• Deliver credible management information for risk decision-making, with validated data definitions.
• Achieve positive assurance during internal and external reviews based on comprehensive documentation.

• Bachelor’s or Master’s degree (or equivalent) in a business related discipline; relevant BA or risk qualifications are an advantage.
• Several years of work experience with regulatory implementation (e.g., MaRisk/KWG) in retail lending, including income information processes and policy-to-process translation.
• Familiarity with arrears and forbearance policy/process development and early-intervention service level agreements.
• Previous professional experience in a comparable position within the financial sector
• Highly analytical approach to problem solving.
• Strong project management and delivery skills.
• Good knowledge of credit risk-related regulatory requirements.
• Fluent written and spoken German and English.