Business Support & Quality Assurance Officer Mortgages (m/f/d)

Become part of Lloyds Bank GmbH!

We are a team of 50 different nationalities where colleagues and customers come first. Do you want to be part of our great team? Apply today!

> Apply now

Your tasks

  • Manage risks within the mortgage department: continuously identify, measure, document and monitor risks relevant to the Mortgage department 
  • Accurate completion of requests for information: take responsibility for the correct and timely completion of requests 
  • Contribute to the continuous achievement of our quality standards: proactively contribute to the improvement of our processes, procedures and/or policies 
  • Improve our performance: help the team learning from successes, failures and feedback by providing suggestions for improvement 
  • Oversight of Mortgage Processes: Together, with the Process Manager, you assist in the documentation, validation, monitoring, and annual review of mortgage-related processes
  • Planning and coordination of testing and inspection of products and processes: contribute to successful execution of internal and external audits 
  • Quality assurance on approved mortgage applications: Take sample checks to ensure that the product and service that Lloyds Bank provides is fit for purpose, consistent and meets both external and internal requirements

Your knowledge/experience

  • You have proven knowledge of and experience in the German mortgages industry and the processes, laws, and regulations involved
  • You speak fluent German and English, both orally and in writing
  • You are a strong analyst who enjoys getting to grips with complex issues in a highly regulated environment
  • You enjoy working in a highly motivated team with multiple nationalities and cultures 
  • You are extremely detailed and organised in your work
  • You can report complex information in a clear and structured way
  • You enjoy contributing to the maturing of a new department
  • You are strong in establishing and maintaining business relationships with stakeholders at all levels of the organisation
Flexibles mobiles Arbeiten
Vermögenswirksame Leistungen
BVG Firmenticket
Corporate Benefits
Viele Gesundheits- und Wohlfühlangebote
30 Tage pro Jahr
aus anderen EU-Ländern arbeiten
5 Tage Lohnfortzahlung bei krankem Kind
Employee Assistance Programme
Trainingsbudget
Verschiedene Teilzeitmodelle
Lease a bike
Betriebliche Altersvorsorge
Karriere Hände Stage

We are DIVERSE

Inclusion and diversity are important to us. We value and respect the differences of our individual employees and want everyone to be able to develop their professional potential. Diversity among employees and a culture of equality ensure an inclusive working environment at Lloyds Bank GmbH.
 Employees with 50 different nationalities, personal backgrounds, lifestyles, ages, physical limitations, interests and perspectives make for a unique and diverse culture.

We look forward to receiving your complete application (max. 3 MB) with cover letter, CV and references. Your personal data will of course be treated confidentially. You can find the data protection declaration for applicants here.

> Apply now

What our colleagues said in the employee survey 2022

  • 95% feel like a full member of the team

  • 97% find equality to be self-evident, regardless of age, gender and sexual orientation

  • 94% appreciated the culture of trust of our managers

  • 90% agree that we promote a positive work-life balance

The opinions of our colleagues are close to our hearts. Only when we feel comfortable in our workplace can we achieve the best.

For this reason, we conduct an annual survey that reflects the opinions of all our colleagues.

Über uns Stage

Find out more about Lloyds Bank GmbH

   
About us