Senior Product Owner - Digital Channels (m/f/d)

As Senior Product Owner – Digital Channels, you will own the vision, roadmap, backlog and performance of our digital channels across websites, customer onboarding and servicing, eBanking and mobile applications. Combining strong business judgement with technical expertise, you will drive the development and continuous improvement of our digital products and customer journeys, including integrations with APIs and core-banking platforms in a modern, cloud-native technology environment. You will work closely with business and technology teams as well as external partners to translate customer needs, business strategy and regulatory priorities into effective digital solutions. You will foster a collaborative and inclusive working environment, bringing teams and stakeholders together to achieve shared outcomes.

Become part of Lloyds Bank GmbH!

We are a team of 50 different nationalities where colleagues and customers come first. Do you want to be part of our great team? Apply today!
 

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Your tasks

Delivery of value – Realising and managing the team mission
 
  • Own and prioritise the Digital Channels vision, roadmap and backlog against agreed outcomes and success measures.
  • Translate business strategy, customer needs and regulatory priorities into clear requirements across websites, onboarding, eBanking and mobile applications.
  • Balance customer value, business benefit, cost, capacity, risk, maintenance and technical sustainability when setting priorities.
  • Lead integration across digital channels, internal applications, third-party services and core-banking platforms, ensuring alignment with architecture, security, data, resilience and regulatory requirements.
  • Own the delivery budget and coordinate in-house, offshore and external delivery capacity.
  • Manage cross-team risks, issues and dependencies and provide transparent reporting on progress, value and outlook.
Facilitating a team to realise the product vision
 
  • Lead delivery across multiple cross-functional teams, setting clear priorities and decision parameters.
  • Communicate the product vision and roadmap, aligned with business strategy, customer needs and the overall mission.
  • Partner closely with business, engineering, architecture, operations, risk, compliance, security and data stakeholders.
  • Enable effective agile delivery, timely decisions and the rapid removal of impediments.
  • Foster accountability, collaboration and continuous improvement, while protecting team focus and autonomy and supporting capability and development needs.

Your knowledge/experience

  • At least 5-7 years of professional experience as a (Senior) Product Owner or in a comparable role, owning complex digital products or customer journeys.
  • A degree in business administration, management, finance, banking, economics or a related field.
  • Proven experience leading complex cross-functional delivery across in-house, offshore and external teams in a regulated financial services environment.
  • Strong understanding of retail banking, particularly customer onboarding, digital servicing and related operations.
  • Proven experience delivering web, mobile and eBanking products, including integrations with core-banking platforms and third-party services.
  • Strong technical understanding of cloud-native SaaS, modular architectures, APIs, data flows, authentication and systems integration, with the ability to challenge technical solutions and trade-offs.
  • Strong prioritisation, stakeholder management and influencing skills, combined with an understanding of security, resilience, data protection and operational risk.
  • Proficiency in Jira and Confluence and excellent English communication skills; German and/or Dutch are an advantage.

Flexible remote work

Employee savings benefits

BVG company ticket

Corporate Benefits

Various health and wellness benefits

Work from other EU countries for up to 30 days per year

5 days of paid child care leave

Employee Assistance Programme

Trainings ­budget

Different part-time work options

Lease a bike

Company pension plan

Karriere Hände Stage

We are DIVERSE

Inclusion and diversity are important to us. We value and respect the differences of our individual employees and want everyone to be able to develop their professional potential. Diversity among employees and a culture of equality ensure an inclusive working environment at Lloyds Bank GmbH.
 Employees with 50 different nationalities, personal backgrounds, lifestyles, ages, physical limitations, interests and perspectives make for a unique and diverse culture.

We look forward to receiving your complete application (max. 3 MB) with cover letter, CV and references. Your personal data will of course be treated confidentially. You can find the data protection declaration for applicants here.
 

> Apply now

What our colleagues said in the employee survey 2022

  • 95% feel like a full member of the team

  • 97% find equality to be self-evident, regardless of age, gender and sexual orientation

  • 94% appreciated the culture of trust of our managers

  • 90% agree that we promote a positive work-life balance

The opinions of our colleagues are close to our hearts. Only when we feel comfortable in our workplace can we achieve the best.

For this reason, we conduct an annual survey that reflects the opinions of all our colleagues.

Über uns Stage

Find out more about Lloyds Bank GmbH

   
About us